💌 How to Order

1.Choose your desired material 🧵

2.Select back engraving if needed ✒️

3.Send us the photo you’d like 📸

🐾 Item Description

Personalized Pet Keychain

✨ Pendant Size: up to 32mm

A heartfelt keepsake featuring your beloved pet — custom made just for you!

⏳ Order Processing Time

All items are handcrafted with love ❤
Please allow 3–5 business days for production. (Shipping time not included.)

🛡️ One-Year Guarantee

We believe in creating meaningful, high-quality pieces.
If anything goes wrong with your item within one year, just contact us — we’re happy to help! 💌

🏷️ Wholesale Available

New here or a returning customer?
We’d love to work with you as a wholesale partner, providing consistent, quality craftsmanship.
📩 For details, message us anytime.

Photos shown are samples for reference — your item will be based on your pet’s photo.

We process orders Monday through Saturday.

Orders are processed within 2 business days of order placement and shipped the following day.

Please note that we do not ship on Sundays.

🚀To the United States

Standard delivery (7-15 business days) - $5.99 (free shipping on orders over $49)

Express delivery (4-7 business days) - $12

🚀To the rest of the world

Standard delivery (7-15 business days) - $5.99 (free shipping on orders over $49)

Express delivery (4-7 business days) - $12

Countries we ship to:

United States, Australia, Austria, Belgium, Canada, Denmark, France, Germany, Italy,  Netherlands, Poland, Spain, Sweden, Switzerland, United Kingdom

Please ensure that all shipping information is correct. If any information is incorrect or missing, we may need to contact you to update the shipping information, which may delay the delivery of your order. Customs clearance may also cause delays.

Your local customs office may require additional documentation and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered by your local post office or a local courier. Depending on your location, most orders will be delivered by your local postal service, so the package will arrive with your regular mail. If you are not at home at the time of delivery, the postal service may leave a notification card with instructions on how and where to collect the package.

Please provide your address in full. Otherwise, the package we send to you will be returned to us, or we will ignore your request to avoid any inconvenience.

If you have further questions, please contact:service@joypolly.com